1. Automation
Some of the process automation tools such as chatbots become widely used and can help increase prospects’ retention as well as transformation into loyal customers. A myriad of other tools can multiply your employees' efficiency while enabling them to focus on what really matters.

2. Digitization
Digitization is a specific and powerful tool. For example, IoT (Internet of Things) and associated big data analytics is a fantastic mean to both increase user-friendliness and competitiveness, saving time and money while sharply developing users’ satisfaction.

3. Digital Marketing
Beyond your web page, SEO, SMO, SEA, SMA and many other acronyms related tactics, are very effective ways to enhance your brand image, vastly increase your potential market coverage, capture a wider attention, transform prospects into customers and keep loyalty level on the very high side.


4. New business model generator
Going further into the digitalization could even activate new successful business models that you were not conscious of.


5. Strategic value creation
Actually, the number of easily accessible means is stacking every day, and using them properly can’t be done by chance. They have to be deployed smartly through a well thought and planned strategy to significantly leverage on their synergies and generate true value. If you want to know how this can be applied to your own business activity, drop me a line (PM), we’ll be more than happy to hear from you and share some tips.